About_the_Company

Network Rescue technicians assist computer users with the inevitable hardware and software questions that are not addressed in a product’s instruction manual. Technicians field telephone calls and e-mail messages from customers who are seeking guidance on technical problems. In responding to these requests for guidance, technicians must listen carefully to the customer, ask questions to diagnose the nature of the problem, and then patiently walk the customer through the problem-solving steps.

Client testamonial

"A computer is merely a tool. It's only function is to boost the productivity of its user. The computing environment must run smoothly or both become unproductive."

Network Rescue provide technical assistance, support, and advice to customers and other users. This occupational group includes technical support specialists and help-desk technicians. These troubleshooters interpret problems and provide technical support for hardware, software, and systems. They answer telephone calls, analyze problems by using automated diagnostic programs, and resolve recurring difficulties. Support specialists may work either within a company that uses computer systems or directly for a computer hardware or software vendor. Increasingly, these specialists work for help-desk or support services firms, for which they provide computer support to clients on a contract basis.

We know that your computer are necessary for you business to function. When you have a problem, Network Rescue will be there with fast response times and efficient service. We Provide:

24/7 Service and Support
Phone Support Contracts
Group or one-On-One Training

Annual On-Site Support Contracts
Equipment Sales, Service and Repair

Remote Support

Network Rescue provides everyone with a FREE remote support client. This software is a secure way for Network Rescue Technician to access your PC remotely.

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Safe Web Surfing/ Parental Control

Network Rescue uses different products for different levels of security. We have products that will allow you to monitor you child's internet activity. You can record chat conversations, web sites are allowed and which ones are off limits. Decide which time of day the internet can be accessed and when it's time for bed.